Tri-Pharma offers a comprehensive range of pharmaceutical products including prescription medications, over-the-counter remedies, generic alternatives, and specialty pharmaceuticals. Our catalog includes treatments for cardiovascular conditions, diabetes management, pain relief, respiratory care, and many other therapeutic areas. All our products meet strict quality standards and regulatory requirements.

Yes, all Tri-Pharma products distributed in the United States are FDA approved. For international markets, our products comply with the respective regulatory authorities of each country, such as the EMA in Europe, Health Canada, and others. We maintain rigorous quality control processes to ensure all our products meet or exceed regulatory requirements.

You can verify the authenticity of any Tri-Pharma product by using our online verification tool available on our website. Simply enter the unique product code found on the packaging to confirm its authenticity. Additionally, all genuine Tri-Pharma products feature our holographic security seal and QR code that can be scanned for verification. If you have concerns about a product's authenticity, please contact our customer service immediately.

Orders can be placed through multiple channels: our online portal for registered healthcare providers and pharmacies, through our approved distribution partners, or by contacting our sales representatives directly. For healthcare facilities, we offer dedicated account management and streamlined ordering processes. New customers must complete a registration and verification process before placing their first order.

Tri-Pharma accepts various payment methods including credit cards (Visa, Mastercard, American Express), bank transfers, and approved purchase orders for established business accounts. For large orders, we offer flexible payment terms for qualified customers. All transactions are processed through secure, encrypted systems to protect your financial information.

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available for urgent orders. International shipping times vary by destination. All temperature-sensitive products are shipped in specialized packaging with temperature monitoring to ensure product integrity. Orders over $500 qualify for free standard shipping. Tracking information is provided via email once your order has been dispatched.

Yes, Tri-Pharma ships to most international destinations where our products are approved for use. International shipping requires additional documentation and compliance with import regulations of the destination country. Our international shipping department can assist with all necessary paperwork and requirements. Please note that additional fees, customs duties, or taxes may apply depending on your location.

Tri-Pharma accepts returns of non-expired, unopened products within 30 days of delivery for a full refund. Damaged or incorrect items can be returned at our expense. For specialty or temperature-controlled products, specific return conditions apply. All returns require a Return Authorization Number (RAN) which can be obtained through our customer service department. Please note that custom-formulated or special-order items are generally non-returnable unless defective.

Any damage or discrepancies should be reported within 48 hours of receiving your shipment. Please document the issue with photographs if possible and contact our customer service department immediately. Our team will guide you through the return or replacement process. For temperature-sensitive products, please check the temperature indicators upon arrival and report any discrepancies immediately.

Tri-Pharma's global headquarters is located in Boston, Massachusetts, USA. We maintain regional offices in London, Singapore, and São Paulo to serve our international markets. Our manufacturing facilities are strategically located in the United States, Europe, and Asia, all operating under the same rigorous quality standards and regulatory compliance.

Yes, Tri-Pharma maintains an active research and development program with ongoing clinical trials across multiple therapeutic areas. We collaborate with academic institutions, research hospitals, and other industry partners to advance pharmaceutical science. Information about our current clinical trials, including participation opportunities, can be found in the Research section of our website or on clinicaltrials.gov.

Tri-Pharma implements a comprehensive quality management system that exceeds industry standards. This includes rigorous testing at multiple production stages, regular facility audits, and continuous monitoring of products in the market. All manufacturing facilities adhere to current Good Manufacturing Practices (cGMP), and we maintain transparent traceability systems throughout our supply chain. Our pharmacovigilance department actively monitors product safety and promptly addresses any concerns.