Our Purpose

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Todd Infante

In 2009, I founded Tri-Pharma, Inc. with a clear vision: to elevate the standards of the secondary pharmaceutical market by putting people first. This people-centric approach has been the cornerstone of the company’s success, allowing us to build Trusted, Respected, and Informative partnerships with authorized trading partners. Over the past 25 years in the pharmaceutical distribution industry, I’ve heard countless purchasing stories from customers who have been burned by poor vendor service….missed orders, late deliveries, purposeful price changes, and empty promises. As professionals in this vital industry, we must do better. The products we handle are not just transactions; they are life-saving treatments for patients who rely on them. My commitment to Tri-Pharma’s mission is simple: to provide integrity, reliability, and a personal touch, ensuring that every customer’s needs are met with excellence. Because at the end of the day, we’re not just distributing products—we’re contributing to the health and well-being of those who need it most.

Elizabeth Nowell

My experience fuels my unwavering commitment to this industry. At its core, this work is about people-centered values. It’s what drives my passion for helping hospitals access the life-saving medications their patients urgently need.
Early in my career, I had the opportunity to work closely with a pharmacist at a well-respected infusion clinic in Texas. Together, we were focused on one mission: securing a critical medication for patients fighting testicular cancer—a drug that had been on an extended backorder for months.
One day, she received a call from a former pharmacy school classmate, now working at a major hospital system in the Northeast. He was desperately seeking that same medication for one of his patients. She connected him with me, hopeful that I could help.

We discussed the patients needs and I shared the pricing with him. He took the information to his leadership for approval. Unfortunately, they couldn’t justify the cost difference. The patient was treated with an alternative medication, but tragically, he didn’t lost his battle with cancer.
That experience stays with me. It deepened my resolve and shaped the culture I’ve helped build at Tri-Pharma. We don’t compromise our values. Our team thrives on mutual respect, honest communication, and shared accountability—supported by a healthy dose of laughter. There’s no gray area here. Just a clear standard for doing the right thing, every time.